Frequently asked
questions

Start by getting in touch with us via our contact form, email, or WhatsApp with your preferred dates, destination, group size, and budget. Our team will respond promptly with available options and guide you through the booking process from there.

This varies by property. Many of our luxury rentals include full staff — private chef, butler, housekeeping, and concierge — as standard. Others offer these as optional extras. All included services are clearly outlined in the property listing and confirmed at the time of booking.

Food, beverages, activities, and transfers are typically quoted separately unless stated otherwise.

Minimum stays vary by property and season. Most of our properties require a minimum of 4–7 nights, with longer minimums during peak periods such as Christmas, New Year, and Spring Break. Specific requirements are confirmed at the time of enquiry.

Our most popular properties — particularly during peak season from November to April — can book up 6 to 12 months in advance. We recommend enquiring as early as possible to secure your preferred dates. That said, we do sometimes have availability at shorter notice, so it is always worth reaching out.

We accept bank transfer in GBP, USD, EUR, MXN, and SEK. Typically a deposit of 50% is required to confirm a booking, with the balance due 60 days before arrival. Full payment terms are provided at the time of booking confirmation.

Cancellation terms vary by property and are provided in full at the time of booking. As a general guide, cancellations made more than 60 days before arrival may be eligible for a partial refund of the deposit. Cancellations within 60 days of arrival are typically non-refundable. We strongly recommend taking out comprehensive travel insurance to cover unforeseen circumstances.

Absolutely. Our local concierge teams are on hand to arrange everything from airport transfers and private drivers to surf lessons, whale watching tours, deep-sea fishing, restaurant reservations, spa treatments, and cultural excursions. Simply let us know what you have in mind and we will take care of the rest.

Many of our properties are ideally suited to families. Please let us know the ages of any children in your group when enquiring and we will match you to properties with appropriate facilities — including shallow pool areas, high chairs, cots, and family-friendly layouts where available.

Yes — foreigners can legally purchase property in Mexico. However, there are specific rules for properties within 50km of the coast or 100km of an international border (known as the Restricted Zone). In these areas, foreign buyers typically purchase through a fideicomiso (a bank trust) or via a Mexican corporation. Our team can connect you with trusted legal advisors who specialise in foreign property purchases in Mexico.

A fideicomiso is a Mexican bank trust that allows foreign nationals to hold beneficial ownership rights to property within the Restricted Zone. The bank acts as the trustee and holds the title on your behalf, while you retain all the rights of ownership — including the right to sell, rent, or pass the property to your heirs. The trust is typically renewable in 50-year increments.

In addition to the purchase price, buyers should typically budget for the following costs:

Acquisition tax (ISAI) — approximately 2–4% of the purchase price, paid by the buyer
Notary fees — typically 1–2% of the purchase price
Fideicomiso setup — one-off bank fee, typically USD $1,000–$2,000
Annual fideicomiso fees — typically USD $500–$1,000 per year
Legal fees — we recommend engaging an independent Mexican property lawyer
Agent fees — discussed and agreed transparently at the outset

Total closing costs typically range from 4–7% of the purchase price. Our team will provide a full breakdown as part of the purchase process.

A typical property purchase in Mexico takes between 60 and 90 days from offer acceptance to completion, assuming no complications. The process involves due diligence, notary preparation, fideicomiso setup (if applicable), and title transfer. Our team works with trusted local notaries and legal professionals to keep the process as smooth and efficient as possible.

Yes — many of our clients purchase properties as both personal retreats and income-generating assets. Mexico's luxury rental market is strong, particularly in destinations like Punta Mita, Sayulita, and the Riviera Nayarit. We can assist with property management and rental representation, ensuring your home generates returns when you are not in residence.

Absolutely — in fact, this is one of the things we do best. With almost 30 years of experience across Mexico's most sought-after destinations, our team is well placed to help you identify which location best matches your lifestyle, budget, and investment goals. We encourage you to get in touch early in the process, even if you are simply exploring your options.

Our team speaks English, Spanish, Swedish, French, and German. We work with an international clientele and are comfortable communicating in whichever language you are most comfortable with.

Safety varies significantly by region. The destinations we work in — including the Riviera Nayarit, Punta Mita, Sayulita, Mérida, San Miguel de Allende, and Mexico City's most prestigious neighbourhoods — are well-established, internationally recognised luxury destinations with strong safety records.

We always recommend checking the latest travel advice from your government before travelling and are happy to share our local knowledge and contacts to help you plan a safe and enjoyable trip.

Mexico's Pacific coast — including the Riviera Nayarit — enjoys its best weather from November through April, with warm, dry days and mild evenings. This is also peak season for whale watching. Summer months bring occasional rain and lush jungle scenery, and can offer excellent value.

Mexico City, Mérida, San Miguel de Allende, and other inland destinations enjoy pleasant year-round climates, with peak travel during the dry season from October to May.

We are always interested in hearing from owners of exceptional properties across our destinations. We are highly selective about the homes we represent — we only list properties that meet our standards for quality, design, and guest experience. If you believe your property would be a good fit, please get in touch with our team and we will be happy to discuss further.

You can reach us at any time via:

Email: marcel@luxurymexhomes.com
WhatsApp (UK): +44 7817 285 190
WhatsApp (MEX): +55 1068 9132
WhatsApp (SWE): +46 7051 95 443

We aim to respond to all enquiries within 24 hours.